Information Collected

Any personal information collected by us and provided by us or you through this website is solely managed by Volt Mobility Pvt. Ltd., office at  H-302, Sushant Shopping Arcade, Sushant Lok Phase - I, Sector 43, Gurugram - 122009. Haryana, India.

When you check our website, we only collect your IP address and other personal data. This IP address collection process is in implementation to understand who our audience are and where traffic on our website is generated from. 

Type of Data Collected

Reservation Data Collection: While reserving or booking Volt car rental services we collect your name, address, contact number and email. This data is collected from the point of view of making the entire reservation seamless. In case of successful reservation sharing the confirmation through sms/whatsapp and on email. Also if in case any problem or issue related to your booking arises we convey it to you through the same platforms. For online reservations and online payment you will be asked for payment card number, card holder's name and expiration date to enable us to take the payment for respective booking.

Volt Customer Online Reservation Account: When you make an online reservation with us, we present you with the privilege of ease by creating an online account. If you choose to create this account, we will store your basic personal details you provide us in our customer database. This will enable you to expedite all your future bookings..

Volt Customer Loyalty & Benefit Programs: If you click on join button, we will keep sharing any promotional announcements to you

Location Tracking & Data Collection Policy: Volt Team & Volt Chauffeurs App collects location data for security and accountability. This facilitates us to accurately calculate the distance covered & time of each trip delivered by the chauffeur. We follow a complete transparent process and take into consideration the Driver's consent for accessing the location of the entire journey at every trip start. This process helps us to give a complete transparent and accurate booking, its execution & billing process enabling customers to view the relevant information and maintain compliance with user privacy preferences.

Transaction Database: We maintain all transaction records of customers in our database for a limited period of time and can be shared if required.

Cookies Policy: We use cookies to learn how you interact with our content and to improve your experience when visiting our website. For eg. Some cookies remember your preferences so that you do not have to repeatedly make these choices when you visit our website.

Additionally, cookies allow us to serve you specific content, such as your interest area in our service. We may employ the learnings of your behavior on our website to serve you with targeted advertisements with an effort to “re-market” our products and services to you.

Situations when your data is used:

Collected Database Sharing: We are committed that we will not share any of your personal data provided to Volt for any marketing purposes to any third party. 

Volt Digital Marketing Contest & Digital Marketing Survey: If you enter any Volt Digital Contest or Digital Survey which involves third party for fulfillment of certain elements like gifting or rewarding a winner we will share personal data provided by you to get the needful done.

Customer Data Protection: 

We have deployed the best of the security and technology to protect all the personal data provided by all our customers. For all online transactions we have SSL encryption secured technology to protect details of your credit/debit cards and other transactional processes.

Gateway to your personal Database:

You are the boss of your database. You have complete access to your personal details/database. You can view, edit or delete your personal database as per your wish. For access you will need your login and password created by you.

Iteration in Policy: 

This policy is subject to change but customers will be intimated through their registered contact details in case of any changes in this policy.

Monthly Free Volt Newsletter Subscription: 

If you have chosen and subscribed for a monthly newsletter, you will receive a copy on your registered email.